Thinking about switching energy providers? The good news is, finding a new provider and making a switch doesn’t need to be complicated or time-consuming. Here’s what you need to know.
Whether you’re looking to reduce your energy bill, want to take advantage of potentially lower rates, or are moving house, there are many reasons to compare energy plans. No one wants to be paying more for energy than they have to, and comparing offers is the best way to find a better deal.
For customers living in New South Wales, south-east Queensland, South Australia, the ACT and Victoria, it’s your right to shop around for your preferred energy retailer.
Here are some tips to help you find the right plan for your needs.
The first step is to pull out your current bill to see out how much you’re paying for electricity and gas. Having these numbers handy will help you to compare different offers.
• For electricity, look at the cents per kilowatt hour (c/kWh) and number of kilowatt hours (kWh) used every quarter.
• For gas, look at the cents per megajoule (c/MJ).
A tariff is a pricing structure that determines how you are charged for energy.
There are three common types of electricity tariffs (this excludes solar tariffs):
• Single rate. The same rate is charged for electricity regardless of the time of day.
• Time of use. Different rates are charged for peak, off-peak and shoulder (the time between peak and off-peak) usage.
• Controlled load (aka two rate). A discounted rate that is tied to a specific appliance – for example, an electric water heater.
• Single rate. The same rate is charged regardless of the day or season.
• Seasonal rate. Rates that change with the seasons (winter is usually peak season).
Keep in mind that tariffs and energy plans will vary according to the state you live in, your meter type, solar availability and the availability of providers in your area.
We can help you compare offers from different providers.
When you’re reviewing plans, consider:
• What is the usage cost (c/kWh or c/MJ) and fixed supply charge?
• Does the retailer offer a ‘pay on time’ discount?
• Will you be locked into a contract? If so, for how long?
• How often will you be billed and can you pay your bill in instalments?
• What are the connection, disconnection and exit fees, if any?
There are some common misconceptions when it comes to changing energy providers, but it’s easier than you might think.
When you’ve found the right gas and electricity plan, we can arrange the switch for you. The supply of electricity to your home or business is continuous during the switching process and at no point will you be without power.
However, it’s a good idea to check whether you’ll be charged any exit fees on your existing contract.
If you’re looking for a better deal on energy, compare offers from some of Australia’s leading energy providers. Or call 13 92 82, and let us find you a great electricity and gas plan with the features you want and rates you can afford. Best of all, you won’t pay a cent for our service.